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Hoshin Kanri Masterclass

22/06/22 @ 8:00 am - 5:00 pm


Aligning strategy across the organisation: An often-failing fundamental

Masterclass overview:

This TWIMS masterclass shares the lean principles and practices of Hoshin Kanri. It explores how this methodology aligns key strategic objectives, milestones and deliverables both vertically and horizontally across an organisation. Further to this, the integration of the PDCA (Plan-Do-Check- Adjust) cycle is shared which supports the methodical and robust nature of this technique. The communication approach often adopted with Hoshin Kanri, known as the catch-ball method delivered via a tightly linked leadership chain, is also introduced and discussed.

The practice of Hoshin Kanri is rudimentary as it sets the foundation in ensuring that teams (divisional and functional) and individuals function collectively as a chain that delivers value to customers. An eminent occurrence within the industry, is that business units’ function in siloed manners, pursuing separate sets of performance metrics. There is often limited synergy and hindered alignment amongst individuals leading to frustrations and inefficiencies. The masterclass positions Hoshin Kanri as the approach to successfully address this occurrence. If this method is delivered successfully, systemic and situational management practices are easily assured and strengthened.

Learning outcomes:

The session will ensure that participants obtain:

  • A clear understanding of the practice of Hoshin Kanri, its purpose and the benefits of successfully aligning strategic objectives in all areas of an organisation (vertically and horizontally)
  • Exposure to the common misunderstandings associated with this lean technique
  • Discovery of the common occurrences of siloed, fragmented teams functioning within manufacturing environments and how Hoshin can support in addressing this challenge
  • An understanding of the communication methods and PDCA cycles that support the Hoshin Kanri method; why they are important and the role they play in ensuring the reliability of the approach
  • An appreciation that if Hoshin Kanri is applied correctly, it forms a crucial foundation for the development of a robust management system

Participants will receive a TWIMS Hoshin Kanri Masterclass Attendance certificate.

Who should attend? 

Senior manufacturing managers and executives and public-sector executives with manufacturing portfolios. The masterclass will be taught at a post-graduate level.

Masterclass facilitator:

This masterclass is facilitated by Khavitha Singh, the Toyota Head of Lean Management at TWIMS. Khavitha has worked within the Operations Leadership, Continuous Improvement and Capability Development space for 16 years. Her industry experiences have ranged from pharmaceuticals, oil and gas, to consulting and logistics in South Africa, Mozambique and Germany. She has an MBA (UCT, GSB), a BPharm (Rhodes) and an ALDP (NMMU). Prior to joining TWIMS in early 2020, Khavitha worked for several companies, including Nike, BPSA, Johnson & Johnson, Aspen Pharmacare and the Lean Institute Africa. In addition, she is currently a co-founder of two consulting companies, focusing on organisational optimisation and leadership development.


Khavitha Singh

Masterclass cost:

The masterclass cost is R4,000 ex VAT per participant. This is fully inclusive of all refreshments, teas, and lunch on the 22nd of June, as well as all stationery. The cost excludes accommodation.

Venue and accommodation:

The masterclass is run at the TWIMS campus, 74 Everton Road, Kloof. Accommodation is available on-site at an additional cost. Visit our page here for further details. 

Covid-19 mitigation steps:

TWIMS follows strict protocols to mitigate the continued threat of Covid-19. We require proof of Covid-19 vaccination to participate in the masterclass and use an 80-seater auditorium to ensure adequate social distancing is always observed. In addition, everyone on campus is temperature-checked on arrival, all venues are sanitised daily, food and beverages are prepared safely and the wearing of masks is strictly enforced while on campus.


8:00 am - 5:00 pm
Event Category:


TWIMS Campus
74 Everton Road, Everton
Durban, Kwa Zulu Natal 3610 South Africa
031 767 5202


031 767 5202