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Building Collaborative and Psychologically Safe Teams

October 21 @ 8:30 am - 4:30 pm


Building Collaborative and Psychologically Safe Teams

Masterclass overview:

The Lean leadership masterclass was designed to elaborate on the various facets underpinning lean leadership behaviours and skills within the manufacturing sector. It positions this leadership stance as an imperative skill for managers leading within this space, now more than ever.

With the rise of autocratic and disabling management styles noted in the industry, there has been a drive to reassess the leadership skills possessed by management teams. This call has been reinforced by the mental health strains experienced by employees during the COVID-19 period. It warrants a leadership style that can create safe spaces, where individuals can contribute with transparency and authenticity.

The masterclass posits that traditional leadership styles based on a top-down telling ethos will not support the current dynamics required. It positions lean leadership as the leadership approach to be considered. One that encourages high performance by creating spaces of psychological safety, enabling trust and collaborative engagements.

The blend of transformative and servant leadership stances, combined with delivery management robustness are shared. These are the various segments of lean leadership with the benefits of adopting these capabilities also explored.

Learning outcomes:

The session will entail the following learnings:

  • An exploration of the facets underpinning lean leadership, sharing the intersection of transformational, inclusion and servant leadership
  • An appreciation of the benefits of creating a psychologically safe and collaborative manufacturing culture and why lean leadership is best positioned to develop this culture
  • Exploring the current leadership styles within the manufacturing sectors and assessing if it supports the innovative and value-driven approaches required of teams

Participants will receive a TWIMS Lean Leadership Masterclass Attendance certificate.

Who should attend? 

Senior manufacturing managers and executives and public-sector executives with manufacturing portfolios. The masterclass will be taught at a post-graduate level.

Masterclass facilitator:

This masterclass is facilitated by Khavitha Singh, the Toyota Head of Lean Management at TWIMS. Khavitha has worked within the Operations Leadership, Continuous Improvement and Capability Development space for 16 years. Her industry experiences have ranged from pharmaceuticals, oil and gas, to consulting and logistics in South Africa, Mozambique and Germany. She has an MBA (UCT, GSB), a BPharm (Rhodes) and an ALDP (NMMU). Prior to joining TWIMS in early 2020, Khavitha worked for several companies, including Nike, BPSA, Johnson & Johnson, Aspen Pharmacare and the Lean Institute Africa. In addition, she is currently a co-founder of two consulting companies, focusing on organisational optimisation and leadership development.


Khavitha Singh

Masterclass cost:

The masterclass cost is R4,000 per participant. This is fully inclusive of all refreshments, teas, and lunch on the 21st of October, as well as all stationery. The cost excludes accommodation.

Venue and accommodation:

The masterclass is run at the TWIMS campus, 74 Everton Road, Kloof. Accommodation is available on-site at an additional cost. Visit our page here for further details. 


October 21
8:30 am - 4:30 pm
Event Category:


TWIMS Campus
74 Everton Road, Everton
Durban, Kwa Zulu Natal 3610 South Africa
031 767 5202


031 767 5202