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Lean Operations Management

24/05/22 @ 8:00 am - 26/05/22 @ 5:00 pm


How Lean Is Your Operation?

Course overview:

The course explores and unpacks the foundational elements of Lean Operations and solidifies the thinking that integrating lean strategies into the operations management system is a fundamental foundational requirement. The underlying culture and value systems imbued within lean operations management is explored, including the characteristics of lean leadership which are pertinent to the success of entrenching lean practices and behaviours into organisations.

The exploration of lean execution case studies and examples from across the globe are delved into with both lean successes and failures discussed and challenged. The various elements of Lean Operations Management are then systematically unpacked; from effective problem solving and improvement (Kaizen), Just in Time, Total Quality Management and Total Productive Maintenance. The 14 principles of Likers 4 P model, elements of Hoshin Kanri as well as the Lean Leadership Diamond Model, is also explored and engaged on.

These learnings are consolidated through a series of lean simulation games and a factory-based exercise on the afternoon of the 26th of May 2022. The exercise leads to a learning and reflection day on the 2nd of June 2022, where participants will present their lean improvement ideas from the factory visit in syndicated teams. This last day is delivered via an online platform.

Using the insights developed throughout the course, lean operations management processes are reviewed and scrutinised, providing course participants with interrogation skills that can be taken back into their organisations for honing and further development.

Learning outcomes:

At the end of the course, participants will have secured a substantially deeper strategic, contextual and practical understanding of Lean Operations Management opportunities and challenges and the central importance of leadership to successful lean implementation. Participants who attend all four days of the course, and who successfully complete the assignment, will earn a TWIMS Lean Operations Management Certificate.

Who should attend? 

Senior manufacturing managers and executives, and public-sector executives with manufacturing portfolios. The course will be taught at a post-graduate level and so executives should preferably have a graduate-level qualification. 

Course framework: 

      Key focus points
Day 1
  • History of Lean and Foundational imperative rationale
  • The key tenets of Lean Operations Management: Liker’s 14 principles, JIT, TQM, Kaizen and TPM
  • Lean Leadership Behaviours- Diamond Model
Day 2
  • Just In Time
  • Total Quality Management
  • Total Productive Maintenance
Day 3
  • Problem solving & Continuous Improvement (Kaizen)
  • Factory visit and lean simulations games

Day 4

(one week later)

  • Online syndicate presentations, review, and discussion
  • Consolidation of key lean lessons for application as well as practical reflections


Course facilitator:

This course is facilitated by Khavitha Singh, the Toyota Head of Lean Management at TWIMS. Khavitha has worked within the Operations Leadership, Continuous Improvement and Capability Development space for 16 years. Her industry experiences have ranged from pharmaceuticals, oil and gas, to consulting and logistics in South Africa, Mozambique, and Germany. She has an MBA (UCT, GSB), a BPharm (Rhodes), and an ALDP (NMMU). Prior to joining TWIMS in early 2020, Khavitha worked for several companies, including Nike, BPSA, Johnson & Johnson, Aspen Pharmacare, and the Lean Institute Africa. In addition, she is currently a co-founder of two consulting companies, focusing on organisational optimisation and leadership development.


Course cost:

The course costs R16,000 ex VAT per participant. This is fully inclusive of all refreshments, teas and lunches over the course of the three days, as well as stationery. The cost excludes accommodation.

Venue and accommodation:

The course is run at the TWIMS campus, 74 Everton Road, Kloof. Each day starts at 09:00 and concludes at 16:30. Accommodation is available on-site at an additional cost. Visit our page here for further details. 

Covid-19 mitigation steps:

The TWIMS campus follows strict protocols to mitigate the threat of Covid-19. We use an 80-seater auditorium for the class of 25 students to ensure adequate social distancing is observed at all times, all staff and visitors to the campus are temperature-checked daily, all venues are sanitised daily, with hands-free sanitising stations available throughout the main teaching area,; food and beverages are served individually, and; and the wearing of masks is strictly enforced while on campus.


24/05/22 @ 8:00 am
26/05/22 @ 5:00 pm
Event Category:


031 767 5202


TWIMS Campus
74 Everton Road, Everton
Durban, Kwa Zulu Natal 3610 South Africa
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031 767 5202